Customer Experience Management
Mobile Applications
Queue Management Systems
Online Appointment Booking
Self Service Kiosks
Business Intelligence
Customer Feedback
Digital SignageQueue Management Systems
A Queue Management system from Trica helps you organize your queues by providing visitors with virtual and linear queuing solutions, booked appointments or more sophisticated methods like mobile apps and SMS messages.
Virtual Queuing
Sophisticated virtual queuing processes make it easy for customers to set appointments and wait from anywhere. Our software and hardware are engineered to work together. That means customers can make an appointment online, check in via a kiosk on site, receive communications and alerts via mobile apps and SMS messages, and even rate their experience on a handheld device before they leave the environment.
Linear Queuing
A well-managed and fair waiting environment keeps customers aware of how long it will take before they are served. Clear, honest communication eases anxiety, making customers more comfortable with their wait, and supports a more efficient and productive environment.
Features
- — A total range of system covering basic queuing system need to sophisticated, multi branch, multi-region enterprise solutions
- — Comes with mobile and cloud capabilities
- — Fully integrated and modern BI system
- — Well defined integration gateways with web service connectors
- — Software and hardware engineered to work together and proved in thousands of installations
Benefits
- — Manage and minimize queues to improve efficiency and customer experience
- — Gather statistics in our BI system to drive operational excellence. Improve sales and lower your cost